Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Background

General Information

The Dell Inspiron 11 3000 (3169) 2-in-1 is a notebook released in 2016, with a battery life of 11 hours. It has (360°) rotating hinges that convert it between a notebook and tablet. The model is the P19T as described on the information strip on the bottom of the computer.

Features

It features 3 USB slots, 1 USB-SS 3.0 port, and 2 USB 2.0 ports, as well as 1 HDMI port, an SD card reader, and a microphone/headphone combination port. It operates on Windows 8.1 or Windows 10, has a 500 Gb HDD, and a 4GB memory.

Display

It has an 11.6 in 1366px x 768px diagonal HD LED-backlit display that’s touchscreen capable. Its dimensions (W-H-D) are 11.8 in-7.9 in-0.826772 in. It weighs 3.1 lbs.

Common problems

Commonly reported problems include unresponsive keys, a flexing keyboard, non-responsive touchscreen, non-responsive mousepad, and screen light failure.

Identification

Locate the Service Tag (S/T) on the bottom panel of your device, then navigate to dell.com/support in your browser. Enter your full service tag into the search bar to confirm model name and number.

Additional Information

The following resources provide additional product information:

How to Use and Troubleshoot the Inspiron 11-3138

Dell Inspiron 11-3138 Review

Keyboard Issues

Inspiron 11 3000 Series Owner's Manual