Trouble Shooting

If you are experiencing technical difficulties with your HP 14-dq5043cl then please inquire into one of our troubleshooting pages:

If your device wont turn on click here

If your device is overheating heating click here

 

Background

The HP 14-dq5043cl is a laptop that is smart and durable. The HP 14 series originally came out in 2014 as its own series and has been very well known for its affordability and its performance skills. Some of the major features of the laptop include having a 14 inch screen, configuration from 2GB to 8GB, and operating on Windows 8, which is available to be upgraded to Windows 10. The laptop has storage space that ranges from 500GB to 1TB, which is a huge amount of space and is good for those that save thousands of pictures or files. For example, if a lawyer needs to save a large file along with other files, that lawyer would have the storage to do so with this laptop without needing to purchase storage. Or if a college student wanted to save hundreds of photos, the student would also have that option with this laptop. Initially the device was being sold for about $700, which is affordable when compared to the prices of MacBook, which range anywhere from $1,200 to $3,000. Since the device was released back in 2014 and newer models have been put out, prices have gone down today.

The laptop caters to all users. The laptop provides capabilities to multitask such as gaming, streaming, and working on professional documents. The long-lasting battery life on the laptop also ensures that productivity takes place on the go.

 

Identification

To verify your device is a HP 14-dq5043cl

  1. locate the vin number on the backside corner of the device
    1. verify it matches as follows.

Technical Specifications

  • General
    • Fans
    • Charger
  • Technical Components
    • RAM
    • CPU
    • GPU (Graphics Card)
    • Battery
  • Storage
    • 512 gigabyte SSD (Solid State Drive)

Source: drivesolutions.com HP 14-dq5043cl 

Additional Information

Maintenance and Service Guide HP 14 Laptop  

Drivesolutions.com 

Consumerreports.org