HP Pavilion 15-da0000 Series

If you are having issues with your HP Pavilion 15-da0000 Series and need additional support, here is the support page.

The HP Pavilion series has been a staple in the laptop market for nearly three decades. First introduced in August 1995 with the HP Pavilion 5030, this line was designed to offer a balance of performance and affordability for home users. Over the years, HP refined the Pavilion series, improving its hardware and expanding its lineup to cater to students, professionals, and everyday users. These laptops became known for their sleek designs, multimedia capabilities, and accessibility. However, in May 2024, HP announced the discontinuation of the Pavilion line, marking the end of its 29-year legacy.

The HP Pavilion 15-da0000 Series was one of HP’s budget-friendly models, designed to address common concerns such as battery life and overheating while remaining affordable. It featured a range of processor options, a full-sized keyboard, and multiple connectivity ports, making it a practical choice for work, school, and entertainment. Many users relied on it for daily computing tasks like browsing the web, streaming content, and office work.

Although HP and resellers no longer sell this model, it remains widely used, and HP continues to provide support through its official website. Users can find troubleshooting guides, driver updates, and repair resources to keep their devices running smoothly. HP regularly updates its support bulletin, with the latest update for this device posted on October 24, 2024.

Source: HP Pavilion

The HP Pavilion 15-da0000 Series features a 15.6-inch display with a resolution of 1920 x 1080 pixels. The laptop’s dimensions are 14.2 x 9.5 x 0.8 inches and it comes in different colours, such as silver or black, all with a matte finish.  Special markings or design features on the laptop include the HP logo on the back or at the bottom of the screen of the laptop. One of the ways to visually identify the laptops is by looking at its multiple ports.

On the right side of the laptop you’ll find:

• A security cable slot
• An Optical drive with an eject button
• A USB port
• A memory card reader
• Two indicator lights: one for the hard drive and one for power

 On the left side, you’ll find:

• A power connector
• An RJ-45 (network) jack
• An HDMI port
• 2 USB SuperSpeed ports
• A headphone jack
•  Indicator lights for the AC adapter and battery light.

Another way to identify the laptop is by using the model numbers which can be found one of three places:

• At the bottom of the computer.
• Located in the battery bay.
• Under the service door.

Source: HP Pavilion 15 manual, page 29

    Official HP Service and Maintenance Guide, page 25

Display size and resolution:

• 15.6-inch display with a resolution of 1920 x 1080 pixels

Battery capacity:

• 3-cell battery, 41 Whr

Operating system and software compatibilities:

• Windows 10 version 1909 (64-bit)
• Windows 10 version 2004 (64-bit)
• Windows 10 (64-bit)
• Windows 10 Version 20H2 (64-bit)

Processors (CPU):

• 8th-generation Intel® Core™ processors:
• 8th Generation Intel CoreTM i7/ i5/ i3 processors
• 7th-generation Intel Core processors:
• 7th Generation Intel CoreTM i7/ i3 processors
• Intel Pentium® and Celeron® processors:
• Intel Pentium SilverN5000  quad core processor
• Intel Celeron N4000 dual-core processor

Internal graphics:

• Intel UHD Graphics 620 (8th generation Intel processors)
• Intel UHD Graphics 605 (Intel Pentium processors)
• Intel UHD Graphics 600 (Intel Celeron processors)
• Intel HD Graphics 620 (7th generation Intel processors)
• External graphics: (Intel Core processors)
• GeForce MX130 with up to 4 GB of dedicated video memory
• GeForce MX110/MX130 with up to 2 GB of dedicated video memory

Memory (RAM):

Two memory module slots (Intel Core processors):

• DDR4-2666 bridge to DDR
• 4-2400 dual channel support
• DDR4-2133 dual channel support (i7-7500U, i3-7020U processors)
• Supports up to 16 GB of system RAM

One memory module slot (Intel Pentium and Celeron processors):

• DDR4-2400 single channel support
• Supports up to 8 GB of system RAM

Primary Storage:

Single hard drive FonƭgurDtions, 6.35 cm (2.5-in), SATA hard drives:

• 2 TB, 5400 rpm, 7.2/9.5  mm
• 1 TB, 5400 rpm, 7.2/9.5 mm
• 500 GB, 5400 rpm, 7.0 mm

M.2, SATA-3, solid-state drives:

• 256 GB, TLC
• 128 GB, TLC

Source: HP Pavilion 15 manual, page 1-4

Here are some of the common tools that are used on this device:

• Flat-bladed screwdriver
• Magnetic screwdriver
• Phillips P0 and P1 screwdrivers
• Plastic, non-marking pry tool

Source: HP Pavilion 15 manual, page 80

  Official HP Service and Maintenance Guide, page 28

• Official HP support page: Users will find this useful because it includes user guides, troubleshooting tips, compatible accessories, and helpful videos for repairing and maintaining the laptop.
• HP Pavilion 15 manual: Users will find this useful because it provides official repair and maintenance information with a list of required tools and other helpful resources for any problems they may encounter.
• Informative HP Pavilion 15 Review: Users would find this review useful because it offers a detailed, unbiased look at the HP Pavilion 15, including its specs, performance, and pros and cons.
• Official HP Service and Maintenance Guide: Users would find this manual useful because it provides detailed instructions for using, maintaining, and troubleshooting the HP Pavilion 15-da0000 Series laptop. It helps users solve common problems and keep their device running smoothly.