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Tools
These are some common tools used to work on this device. You might not need every tool for every procedure.
Introduction
This wiki applies to all second generation flash based Microsoft Zune's. The 4 gigabyte and 8 gigabyte versions were released in 2007 and the 16 gigabyte version released in 2008.
Troubleshooting
Zune 2nd Generation Flash Troubleshooting Guide