Introduction

Use this guide to replace the ice auger motor in your GE side-by-side refrigerator.

The ice auger motor drives the ice auger and crusher. These move ice from the ice bin to the dispenser in the door.

If your refrigerator will not dispense ice through the door, but the ice bin is full, the ice auger motor may be the problem.

This guide was created using a GE model GSH25KGMB BB side-by-side refrigerator. Other GE side-by-side units should be similar.

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    • Unplug your refrigerator before you begin your repair.

    • If you are testing or repairing the following items, you may also need to shut off and disconnect the water supply:

    • Condenser fan motor

    • Compressor motor and thermal overload device

    • Water supply valve assembly

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    • Grasp the ice bin and lift it upward slightly.

    • Pull the bin out of the freezer compartment and remove it.

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    • Lift the front edge of the cover 1cm (1/2") and pull the cover out of the freezer compartment.

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    • Use a 1/4" nut driver to loosen or remove the two screws securing the ice maker in place.

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    • Lift the icemaker upward to allow the mounting keyholes to slip over the screw heads.

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    • Reposition the ice maker to the lower right, below the auger motor.

    • You may be able to rest it on a lower shelf.

    • The ice maker is still connected to the electrical supply. Don't try to remove it yet.

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    • Disconnect ice maker plug by loosening the retainer clips by lifting them if possible and then pulling the plug out of the socket. The socket is shown with the plug removed.

    • This may take some force. You can try lifting the retainer clips with a small flat head screwdriver, but access is difficult.

    • Remove the ice maker from the freezer compartment.

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    • Use a 1/4" nut driver to remove the two screws securing the ice auger motor to its support brackets.

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    • Lift the ice auger motor to the right to free it from the left hand support bracket.

    • Lower the ice auger motor to the left, forward and down to allow it to clear the right hand support bracket.

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    • Lower the auger motor assembly so that you can access the electrical connection.

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    • The ice auger motor connection is mounted at an angle.

    • Squeeze the locking tabs on the connector to release it from the socket and pull it out to disconnect it.

    • Remove the ice auger motor assembly.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our  Answers community for help.

Bill Gilbert

Member since: 30/06/22

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