Introduction

Use this guide to replace the head strap on your HTC Vive Pro 2 headset.

Some photos in this guide are from a different model and may contain slight visual discrepancies, but they won't affect the procedure.

Power off and unplug your headset before you begin your repair.

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    • Rotate the head strap forward as far as it will go.

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    • Unplug the All-In-One Cable from your headset.

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    • Remove the All-In-One Cable from the cable guides along the left side of the head strap.

    • During reassembly, connect the All-In-One Cable to the headset before routing it through the cable guides. This will ensure it has the right amount of slack.

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    • Separate the top strap from itself where the Velcro secures it.

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    • Peel back the Velcro securing the rear of the top strap.

    • Feed the top strap out through the head strap to partially remove it.

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    • Feed the top strap through the clip near the front of headset to fully remove it.

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    • Peel off both front side foam pads to uncover the speaker wires.

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    • Use the point of your spudger to pry out the two rubber spacers next to the headphone screws.

    • Be careful not to accidentally pry any of the speaker wires under the rubber spacer.

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    • Use the point of your spudger to pry up and disconnect both the left and right headphone speaker wires.

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    • Use a T6 Torx screwdriver to remove the two 12.1 mm screws (one on each side) securing the head strap to the headset.

    • Use a T5 Torx screwdriver to remove the following screws securing the head strap to the headset:

    • Four 3.9 mm screws (two on each side)

    • Two 4.1 mm screws (one on each side)

    You do not need to remove the four 3.9mm screws or the 4.1mm screw. They do not secure the strap to the headset. You only need to remove the two 12.1mm screws.

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    • Remove the two plastic spacers underneath the previously removed Torx T6 screw.

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    • Thread the headphone speaker wires out through both ends of the head strap.

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    • Peel off both front side foam pads to uncover the speaker wires.

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    • Use the point of your spudger to pry out the two rubber spacers next to the headphone screws.

    • Be careful not to accidentally pry any of the speaker wires under the rubber spacer.

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    • Use the point of your spudger to pry up and disconnect both the left and right headphone speaker wires.

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    • Use a T6 Torx screwdriver to remove the two 12.1 mm screws (one on each side) securing the head strap to the headset.

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    • Remove the two plastic spacers underneath the previously removed Torx T6 screw.

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    • Thread the headphone speaker wires out through both ends of the head strap.

Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Alex Diaz-Kokaisl

Member since: 16/01/22

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