Introduction

Use this guide to replace the outer shell on your HTC Vive Pro 2 headset.

Some photos in this guide are from a different model and may contain slight visual discrepancies, but they won't affect the procedure.

Power off and unplug your headset before you begin your repair.

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    • Unplug the All-In-One Cable from your headset.

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    • Remove the All-In-One Cable from the cable guides along the left side of the head strap.

    • During reassembly, connect the All-In-One Cable to the headset before routing it through the cable guides. This will ensure it has the right amount of slack.

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    • Use a Phillips screwdriver to remove the three 2.4 mm‑long screws securing the All-in-One cable bracket.

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    • Lift the All-in-One cable bracket straight off the headset and remove it.

    • The bracket is aligned on the headset with pegs. During reassembly, make sure the pegs align properly and the bracket sits flush on the headset.

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    • The four screws securing the outer shell are covered with black stickers. If the stickers are difficult to remove, simply press your T6 Torx driver through them.

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    • Use a T6 Torx screwdriver to remove the four 3.9 mm screws (two on top, two on bottom) securing the outer shell to the headset.

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    • Insert an opening pick into the seam between the two halves of the outer shell.

    • Slide the opening pick through the seam to dislodge the clips securing it to the headset.

    • Only insert the opening pick as far as necessary. There are ribbon cables underneath the outer shell.

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    • Continue sliding the opening pick through each seam until all clips have been dislodged.

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    • Carefully slide each half of the outer shell off of the sensor array.

    • Be careful not to snag any of the ribbon cables underneath.

Conclusion

To reassemble your device, follow the above steps in reverse order.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Alex Diaz-Kokaisl

Member since: 16/01/22

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