Introduction
In this guide, we show you how to uninstall and reinstall RAM, or Random Access Memory. This critical component helps devices in storing files and keeping them in “memory.” It serves as a temporary storage for your computer’s operating system, software programs, etc. The more of it you have, the better for the long-term.
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Remove the screws from the base plate for access to the motherboard using a Philips #00 screwdriver.
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Once the screws are off, start to pry the base plate off.
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Fully remove the base plate so you can access the RAM.
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Locate the RAM module (blue box on the left)…
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…and the laptop's battery (pink box on the right).
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First, for the reinstallation process, disconnect and remove the battery.
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To remove the RAM battery, tug the black cables and disconnect the metal head from the socket.
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For the RAM stick, first remove the black flap that is covering it.
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Once the black flap is removed, slide the RAM stick out for further inspection. Slide it back in and place the black flap over it to restart the process.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.
