Microsoft Surface Headphones Ear Cushion Replacement

Written By: Ethan Haight
  • Comments: 9
Microsoft Surface Headphones Ear Cushion Replacement

Difficulty

Very easy

Steps

2

Time Required

1 - 2 minutes

Introduction

Cushions around the speakers in the Microsoft Surface Headphones (GUW-00001) can become loose or fall off and can deteriorate after long periods of wear and tear. This guide will give you instructions on how to replace the ear cushions.

Before checking out this guide, head over to our Microsoft Surface Headphones Troubleshooting. This page lists very common issues, causes, and solutions to help you identify your specific problem.

The ear cushions mentioned in this guide are supposed to give users for a comfortable listening and best quality sound experience. By replacing the ear cushions, you are able to comfortably listen and have the best quality sound experience. By not replacing these cushions, your device will continue to not be comfortable to wear and/or have low quality sound.

This replacement will help users have a more comfortable listening experience so that they can continue to enjoy using their headphones!

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    • Firmly grasp the ear cushions, and rotate them counterclockwise about 45 degrees, or until you hear a "click."

    • Be careful not to use excessive force during rotation.

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    • Lift the ear cushions off the speaker housings.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

Ethan Haight

Member since: 08/02/22

879 Reputation

9 comments

There is no replacment parts on the whole internet... so annoying! even on aliexpress, EVEN ON MICROSOFT STROE

Przemek ck -

Unfortunately, I am out of warranty and could not find earmuffs for my SH1.
Do you sell any?
Do SH2 earmuffs compatible with SH1?

RAJA SHEKHAR REDDY GUNTAKA -

You can't even buy them on MS STORE so you have to buy another one like BOSE or SONY.

There should be 1 star. After two years they don't sell replacment parts. F U MICROSOFT.

Przemek ck -

Amazon has one vendor that sells some pads which require you to remove the old snap ring from the old ear pads and glue it onto their new ear pads. Not an easy solution.

Look for "Cypressol Replacements Ear Pads EarPads Cushion Earmuffs Repair Parts Cups Kit Pillow Covers Compatible with Microsoft Surface Headphones 1 2 Noise Cancellation Headset Headphone Light Gray White"

David Garrett -

I am also really really angry that I can't buy replacement ear cushions. I've had mine for years and I really like the original cushions and I just want another pair of them. I don't understand why I can't buy them. They still sell this model of headphone for god's sake. How hard could it be?

Sherry Melancon -

It's incredibly stupid that I cannot buy new pads...

Florian Gerlich -

Thanks for this guide. However, I had to use 'excessive careful force' in order to turn the ear pads counterclockwise (Surface Headphones 2). I had to hold it tight in my hand and using the connector bow as a resistance point while turning the pad with much force counterclockwise. Finally, it came off without any damage to the phones. I ordered my replacement pads on Aliexpress and they arrived within two weeks (https://de.aliexpress.com/item/100500653...).

Philippe -

How much force is needed? I'm trying not to use too much force but they they won't even budge

Manuel Murano -