Petcube Play 2 Camera Replacement

Written By: JoshBerm

Comments: 0

Difficulty

Moderate

Steps

Time Required

30 - 50 minutes

Introduction

If the camera of your Petcube Play 2 (identified by model number PP2OUS) is malfunctioning, use this guide to replace it.

The Petcube Play 2 comes with a built-in camera that can record and stream videos of your pet to your phone. A defective camera might lead to poor video quality, skipping, or recording failures.

Before using this guide, ensure that there are no connection issues between the Petcube, your Wi-Fi router, and your phone. The Troubleshooting Page covers connection and video quality-related issues and how to address them.

Ensure the Petcube Play 2 is turned off before beginning the replacement process.

Tools

Step 1

Flip over the Petcube so the rubber bottom faces you.
Pull up the rubber layer with an iFixit opening pick to expose the screws underneath.

Step 2

Remove the four 3.5mm screws from under the rubber cover with a Phillips #1 screwdriver.
The glue may cause a bit of resistance but the screws should come up without much effort.

Step 3

Carefully pry off the glass front panel with an opening pick or spudger.
Do not force the front panel off as it may crack and break.

Step 4

Slide off the two covers, starting with the top plastic cover.
Slide out the internal assembly from the aluminum.

Step 5

Once the internal assembly is removed, a brass cylinder in a corner of the front face of the cube should be visible. Connected to the cylinder is a screw.
Remove the screw with a Phillips #1 screwdriver.

Step 6

Flip the cube onto its side to locate the pull tab(s).
Flip the cube onto its side to locate the pull tab(s). Using an opening tool, lift each of the five tabs to separate the two halves of the Petcube 2.

Step 7

Gently disconnect the cable connectors to separate the two halves of the device.
Make sure to avoid pulling on the wires to prevent breaking them or the connectors.

Step 8

Use the Phillips #1 screwdriver to remove the two 1mm screws.
Carefully release each of the tabs located on the sides of the cube and take out the motherboard.
Be gentle with the tabs as they will break under too much pressure.

Step 9

Use a pair of tweezers to firmly grip the sides of the connector and pull straight away from the socket. Hold the tweezers closer to the connector to get a better grip.
If you're having trouble, try rocking the connector side-to-side to loosen it.
You can insert the arms of a pair of sharp tweezers into the cutouts and gently push the connector out of its socket.
To reconnect the cable, insert the connector into its socket and push on the edges until it's fully seated.