Introduction

This is just a general teardown guide for the robotic vacuum cleaner Roborock Q Revo.

This only covers the robotic vacuum cleaner, and not the dock as well.

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    • Open the back.

    • Remove the dustbin.

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    • This rubber cap has a layer of adhesive and is stuck to the screw. The adhesive doesn't hold it in place firmly.

    • Remove the cap, then save it somewhere. It's purely cosmetic, so don't worry too much if you do lose it.

    • Once you remove the cap, remove the screw using a PH2 screwdriver.

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    • Flip it over.

    • I use some padding underneath to prevent it sitting solely on the LDS cage.

    • Remove the side brush using a PH2 screwdriver.

    • Remove the marked screws using a PH2 screwdriver.

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    • Remove the battery by lifting the left side until you can reach the connector, then disconnecting the connector by squeezing it's release tab.

    • Do not just yank the battery out. You will tear the connector off the motherboard.

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    • Remove the screws using a PH1 screwdriver.

    • Lift the bumper's lid off.

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    • Flip the robot over.

    • Remove the bumper by tilting it forwards to get it off the little tabs on the front.

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    • Unscrew the screws using a PH2 screwdriver.

    • Simply lift it out.

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    • Remove the remaining screws that hold the chassis together. Use a PH2 screwdriver.

    • Flip it over, then pull it apart.

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    • Screws organised by type and steps used in.

    • Use this during reassembly if needed.

DegenFixer

Member since: 18/09/24

4477 Reputation

10 comments

Hello,

I am contacting you regarding a persistent issue with my Roborock QRevo

For some time now, my device has been regularly showing "error 13"

When the robot connects to the charging station, it stays there for about 3-5 minutes before disconnecting on its own. It then attempts to reconnect several times, entering and exiting the station repeatedly, until an error 13 appears

Each time it docks, the device indicates "charging in progress," but after a few minutes, the problem reoccurs.

Actions taken so far:

I have thoroughly cleaned the charging contacts on both the robot and the station using a specific electrical contact cleaner.

I measured the voltage of the charging station terminals: it reads 4.15 volts.

I measured the battery voltage of the robot: it reads 14.7 volts.

After a full night of complete shutdown, the robot attempted to charge again, but only gained 1 to 2% battery after 10 minutes before disconnecting

Could you please advise on the next steps to resolve this problem?

aymeric.denis@hotmail.fr -

Error code 13 is a fault of the mainboard. This is pretty common on this robots. There is no other fix than to change the mainboard

joel hil -

In my experience, error 13 (Charging error) is caused by one of 4 things. Robot's motherboard, Robot's battery, dock's motherboard or the dock's PSU.

The robot's motherboard is one possibility, but it is not the only one.

DegenFixer -

This is so good, there is a suction filter on the dock, inside the dust bag compartment. Is it easy to remove and clean? I have not found the way to do it, and when the suction from the mobile vacuum takes place, any smell in the bag vents out/impregnates that filter or ducts apparently.

Any help would be appreciated

seaoftranquility -

Not sure which filter you mean, but if you mean the circular filter in the dust bag compartment, you just twist it off and clean it using a brush.

DegenFixer -

Yes, that one! doesn't seem to come out easily with a counter clockwise twist attempt, if you ever do it on your own could you post a guide, it seems to have accumulated dog odor in my particular use case so just trying to figure out how to get rid of that smell that's very strong every time dust bag is emptied from vacuum. thank you!

seaoftranquility -

UPDATE: I was able to pull it out, it's just a thin filter, behind it I found the suction pump, so I guess the pump itself has accumulated the smell and when suction takes place the room is filled with the smell.., it's not that terrible, just thought cleaning that filter would have done it.

seaoftranquility -

Great job. My Q-Revo is randomly dying, and getting alive. Once it dies, I can't turn it on (lights are off), also no reaction to reset button. Robot does not report any error. It get's alive itself after few hours, no matter if I put it to the charging dock or not. I have to pair it every time it gets alive. What that could be? Battery seems to be in good condition.

Radek -

If re-pairing is required on each restart, I would assume something is wrong with the motherboard, but impossible to definitively say just from the fault description.

DegenFixer -

Hello, first of all, thank you very much! Second, I have a problem with my Q Revo s. One of the mops doesn't touch the floor. It seems that half of the turn is loose when the mop is extended. I opened it up, disconnected the mop's motor and the Gear wheel, and took out the part. I found out that the part looked okay but was still a bit loose compared to the other. Can you tell me what I can do?
thank you

Dolev David -