Troubleshooting

If you want to diagnose whether your problem is software or hardware related—including backing up and restoring your device—download the Software Fix app.

Specifications

Dimensions (L x W x H): 169.61 x 75.88 x 9.6 mm

Weight: 212 g

Operating System: Android 11

Processor: Upgraded MediaTek Helio G95

RAM: 4 GB

Storage:

  • 128 GB
  • Up to 1 TB microSD card expandable

Battery: 5000 mAh

Display: 6.8" Max Vision IPS TFT LCD; 120 Hz; FHD+ (1080x2460)

Rear Cameras: 8 MP Quad Pixel Technology, 5 MP 118° ultra-wide angle, 2 MP Macro Vision

Front Camera: 16 MP Quad Pixel Technology

Sensors:

  • Fingerprint reader
  • Proximity sensor
  • Accelerometer
  • Ambient light sensor
  • Gyroscope
  • e-compass

Wireless Connectivity:

  • 5G Wi-Fi; Wi-Fi 802.11 a/b/g/n/ac
  • Bluetooth 5.0