Introduction
If your Shark Apex DuoClean Powered Lift-Away (Model-AZ1002) is experiencing excessive or unusual noises or has low suction, there may be an object stuck in the HEPA filter. The HEPA filter is responsible for trapping harmful particles and ducts by filtering them through a layer of mesh. To clean the HEPA filter follow the steps of this repair guide. Everything listed in the steps is meant to be removed or opened for easy access. There won’t be any screws or special tools involved. The HEPA filter should be cleaned annually to ensure the vacuum runs as intented.
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Pull on the lower lip to release the HEPA filter cover.
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Pull the cover away from the vacuum, allowing the top of the cover to slide downward out of it's slot.
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To reassemble your device, follow these instructions in reverse order. When replacing the HEPA filter cover be sure to insert the top of the filter into position first, before clicking the rest of the filter into place.